Privacy Policy
Introduction:
linkupND (“we,” “our,” or “us”) respects the privacy of our users (“you” or “your”) and is committed to protecting the personal information collected through our mobile application and related services (“the App”). This Privacy Policy outlines how we collect, use, disclose, and protect your information.
Information We Collect:
- Personal Information: Name, email, birthdate, profile picture, neurodivergence, interests, and payment details for premium features.
- Device Information: IP address, operating system, device type, unique device identifiers, and mobile network information.
- Camera and Media Files: We access your device camera and media files only when you explicitly choose to upload photos or videos for your profile picture, events, or messages.
- Social Logins: If you register or log in using third-party services (Google, Facebook, TikTok, Apple ID), we collect your account information provided by these services, such as name and email address.
How We Use Your Information:
- To create and manage user profiles and provide personalized matching.
- To facilitate user interactions including messaging and event participation.
- To moderate content, ensuring the safety and appropriateness of shared material.
- To process premium subscriptions and manage transactions securely.
- To communicate with users, provide customer support, and address support requests.
- To improve our services based on user behavior and feedback.
Information Sharing:
We do not sell your personal information. We may share information with:
- Third-party service providers to enable app functionalities (e.g., payment gateways, email services, content moderation services).
- Law enforcement or regulatory authorities if required by law or to protect our rights and user safety.
- Other users within the app to facilitate social interactions based on your profile settings and visibility preferences.
Camera and Media File Usage:
We access your camera and media files strictly with your permission to allow you to:
- Upload and update your profile picture.
- Share images or videos within event posts or direct messages.
We do not store or use your media content beyond what is necessary for these functionalities.
Security Measures:
We employ industry-standard security practices to safeguard your information from unauthorized access, use, disclosure, or destruction, including encryption and secure storage protocols.
User Rights:
You have the right to:
- Access, modify, or delete your personal information via your profile settings.
- Withdraw consent for camera access and media uploads through device settings.
- Delete your account, which removes your personal data from our active systems.
Children’s Privacy:
Our app is designed to support children with neurodivergent needs through parental management. Children under 13 must have their accounts created and managed by their parent or guardian.
Updates to Privacy Policy:
We may update this policy periodically. Any significant changes will be communicated through app notifications or emails.
Contact Us:
For any questions about this Privacy Policy or our practices, please contact us at hello@linkuponline.ca.
By using the linkupND App, you agree to the terms outlined in this Privacy Policy.